Shipping & Delivery

Your gorgeous goods will be shipped -

Standard delivery - 2-4 days - £3.99

7 days a week 

Free shipping is applicable on orders £50 and over 


We have partnered up with Hermes who will deliver your parcel, you will receive a 2 hour time slot on the day of delivery.

Hermes offer an easy and convenient system where you can track, divert and set preferences for your delivery on the go!

 

Track your parcel in the app

Get real-time tracking information by entering your parcel’s 16-character tracking code into the smartphone app. You can see:

  • Information on your parcel’s progress, including when it’s been delivered
  • A photo of your parcel if it’s been delivered to your safe place
  • The delivery signature, if it was required by the sender

Divert your parcel easily

Not going to be home? No problem! In just a few taps you can tell your courier to deliver your parcel to a neighbour or to a safe place like a garage, porch or shed.

Need someone to keep an eye on your parcel? Use the NEW ‘share my delivery’ feature to share your tracking information with someone you trust – they’ll be able to see updates on your parcel’s progress and divert it to a safe place or neighbour on your behalf.


Set preferences for your parcel deliveries

Use ‘My Places’ to set preferences for all your parcel deliveries:

  • Set the exact location for your deliveries and collections by adding a map pin or using what3words
  • Set your safe place for deliveries and collections
  • Add a photo and delivery notes to help your local Hermes courier
  • Choose a neighbour your courier should deliver to